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//Inside Snapdeal, the Dil ki Deal.

Inside Snapdeal, the Dil ki Deal.

Snapdeal is an online marketplace for mobiles, clothes, consumer electronics and other accessories. Snapdeal was founded in 2007. It has raised $1.5B in 9 rounds. The latest round was in 2015. Some of Snapdeal’s investors include Alibaba Group, Foxconn and SoftBank Corp. Some of Snapdeal’s latest acquisitions include Reduce Data, Inc., LetsGoMo, etc

The Journey

In 2010, an offline couponing business named MoneySaver was established by two young budding entrepreneurs Kunal Bahl & Rohit Bansal. It was inspired by groupon.com and MoneySaver went on to sell a whopping 15,000 coupons over a span of just 90 days! The twist in the plot came in November 2011 when the founders were inspired by the success of Alibaba.com and decided to create an online marketplace on the similar lines. Kunal and Rohit decided to shut down the coupon business and a result of this Snapdeal was born. With the core value – Innovation, Change, Openness, Honesty and Ownership the company has gone to become a $4.8 Billion as of today.

Funding

Snapdeal has raised about $1.5 billion so far from 34 investors altogether.

Date Funding Investors
January 2011 $12 million Indo-US Venture Partners and Nexus Venture Partners.
July 2011 $45 million Bessemer Venture Partners along with existing investors.
April 2013 $50 million eBay along with existing investors.
August 2013 $75 million Softbank Capital.
February 2014 $133 million eBay along with Kalaari Capital, Nexus Venture Partners, Bessemer Venture Partners, Intel Capital and Saama Capital.
May 2014 $105 million Blackrock, Temasek Holdings,  Premji Invest and others.
August 2014 undisclosed Ratan Tata.
October 2014 $647 million SoftBank.
August 2015 $500 million Alibaba, Foxconn Technology Group and SoftBank.

Acquisition

Date Amount Company Details of the Company
June 2011 Undisclosed Grabbon.com group buying site
April 2012 Undisclosed esportsbuy.com an online sports goods retailer
May 2013 Undisclosed Shopo.in online marketplace for Indian handicraft products
April 2014 Undisclosed Doozton.com fashion products discovery site
December 2014 Undisclosed Wishpicker.com gifting recommendation site
January 2015 Undisclosed Smartprix.com (Stake)  product comparison website
February 2015 Undisclosed  Exclusively.in luxury fashion products discovery site
March 2015 Undisclosed Gojavas.com (20% stake) time-bound logistics and supply chain service provider
March 2015 Undisclosed  Unicommerce.com ecommerce management software and fulfilment solution provider
March 2015 Undisclosed Rupee Power financial services marketplace
April 2015 Undisclosed FreeCharge.com mobile-payments company
September 2015 Undisclosed Reduce Data a programmatic display advertising platform

Marketing Strategy

  • Get your first deal free – Got a huge response from the customers.
  • Referral Program – The Company paid a fixed amount to its user when they got a friend to sign up.
  • Affiliate marketing – The Company paid started paying ₹30 on every lead generated to the affiliates however, it did not yield the desired results as it was found that the competitors were paying a better amount then Snapdeal. However, Snapdeal was quick with it response and increased the price by to ₹50-100 on per lead generated.
  • Aggressive Email Campaign – Snapdeal has been doing quite an aggressive campaign to convert the leads into potential sales.
  • Social Media – Snapdeal has tremendous followers on Flipkart & Twitter with a high level of engagement. The Twitter account has seen a 21,300 followers while the Facebook page has over 3,674,243 fans. The responses to the queries and complaints stand to max 5 mins from the time of post.
  • Trolling Flipkart – Snapdeal has been taking its competitors head-on be it 2014 when Flipkart had its Big Billion Day Sale or in June 2015 when Flipkart had launched #achhakiya campaign.
  • TV Commercials – Snapdeal has successfully utilized the television platform to drive in organic traffic. Many well-known Bollywood celebs like Pulkit Samrat, Alok Nath and Krishna Abhishek have endorsed the branding the past. Recently Snapdeal has hired Aamir Khan for the “Dil Ki Deal” campaign and it was been winning hearts of millions.
  • TV-Shop – Snapdeal has its own TV channel, TV-Shop. The channel keeps running product offers 24*7, where the users can order products through a phone call, this is something very similar to tele brands ads but own an exclusive TV channel.

Future Plans

With Snapdeal sharing the second largest market share at 22% in India (Flipkart leading the market share by 44% and Amazon at 14%), Snapdeal plans to increase its market share and has also started gearing up for an IPO (Initial Public Offering). The IPO is expected in 2016-2017, this will help Snapdeal raise more capital for themselves & existing Investors.

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